Squarespace Glossary

10 Oct

This glossary is intended as a reference for anyone using Squarespace who needs to keep up with the terminology used on the platform. Squarespace are releasing features with increased velocity so this glossary should keep you up to date with Squarespace vocabulary! For details of new released, see our Latest Squarespace News page.

A

When someone adds one or more items to their cart and then leaves without completing their purchase, this is known as an “abandoned checkout”.
Squarespace has a feature called abandoned checkout recovery where, if the person added their email address on the checkout page, they can automatically be sent an email reminder about their abandoned items, 24 hours after leaving.
Abandoned checkout notifications are not sent for subscription or membership products.

B

A Button Block can be added to a page section to create a button to link to another page, call a number or open an attachment, such as a PDF.
A button is often known by marketers as a Call to Action or CTA as this generally refers to the next step that that we want the user to take.

C

Formally known as Project Management, Client Invoicing allows service sellers to manage their business all on Squarespace - from vetting leads to receiving payment via invoices in one streamlined, customisable workflow. New tools include a client intake form and CRM, invoices and some basic project tracking.
Powered by Fluid Engine™, Courses enables anyone to turn their expertise into income with a professional online course complete with beautiful course layouts, video lessons, progress tracking, and more.
If you’re selling courses on Squarespace, you’ll generally want to purchase a Digital Products plan so you can lower your transaction fees and increase your video storage.

D

This term is now used to describe the digital ecosystem that includes Course Pages, Videos Pages, and Member Sites. Digital Products were launched in September 2023. The products previously referred to as digital products in Squarespace Commerce are referred to as Download Products.
You can sell ebooks, audio files, and other downloadable content by creating Download Products (previously known as Digital Products). When a customer purchases this type of product, they're sent a download link. The link expires 24 hours after the purchase, preventing others from using the link to download the same purchase. If the original customer needs to download a product again after 24 hours, clicking the link will send an updated link to the original customer’s email address.

Member Sites is the new name for Member Areas. This is a paid service that can be purchased in addition to a Squarespace website plan, allowing you to turn your content and your expertise into income and generate more revenue from your website. You can sell membership access to online courses and classes, videos, paid newsletters, communities and more. . Whether you’re a chef selling recipes and cooking videos or a financial planner sharing newsletters and podcasts, Member Sites has the tools you need to protect and share your content.

M

P

This is the page that appears when you click on a product on a Store page. This page usually shows a gallery or product images, the product title, product price and a product description.
This is the main Store page where all your products are listed on a single page, complete with thumbnails.