We love to help
If you purchased a plugin from us and need some assistance, this page is for you! If you have pre-sales questions, please use our pre-purchase contact form instead.
Our commitment to helping you
We're here to provide you with the best support possible and to resolve your issues as quickly as we can. In return, we kindly ask that your messages remain respectful and courteous at all times. We reserve the right to refuse support to anyone who is disrespectful or unreasonable. Thank you for your understanding!
Access to your website
We need access to your website to diagnose and resolve issues. Thank you for your trust. Please follow these instructions to provide us with the required access. We will only use this access if we deem it necessary. Without access we are unlikely to be able to help.
Spam and junk
We always respond to genuine requests for support with our products. If you havenβt received a response from us, please check your spam and/or junk mail folders because occasionally our responses may not reach your inbox.
Known issues
Before contacting us, please check the list of known issues.
HOT TOPICS:
Wishlist heart icon appearing intermittently (May 2026)
Wishlist button not working on mobile (May 2026)
Enquiry button not working on mobile (May 2026)
Cart popup appears with link to checkout (March 2026)
A βcheckoutβ button appears on the Wishlist page (January 2026)
Product Form changes affecting Datepicker (January 2026)
Support form
It is essential that you include the captcha generated characters. If you have difficulties using this form, you may email us using support@sf.digital but please ensure you include your site URL and contact information.
In order to respond to your enquiry, we will process the personal data you have supplied in accordance with our privacy policy.
If you send us spam, it will be reported and deleted. We will not reply.